Thank you for shopping at Devasmi International. We want you to be completely satisfied with your purchase. Please review our return and exchange policy below:

Returns:

• We accept returns within 5 days of delivery only in cases where the product is defective, damaged upon arrival, or unused and in its original condition.
• To initiate a return, please contact our customer service team within 5 days of receiving your order and provide details of the defect or damage, or confirm that the product is unused and in its original condition.

Exchanges:

• We accept exchanges within 5 days of delivery only if the product is defective, damaged upon arrival, or unused and in its original condition.
• Please contact our customer service team within 5 days of receiving your order to request an exchange.
• The return courier charge for any exchange will be borne by the customer.

Return and Exchange Procedure:

1. Contact our customer service team to request a return or exchange within 5 days of delivery.
2. Our team will provide you with the return address for the return or exchange parcel.
3. Pack the item securely and ship it back to us at your expense.
4. Include a note with your name, order number, and the reason for the return or exchange.

Inspection and Approval:

• Once we receive your returned item, we will inspect it to ensure it meets our return and exchange criteria.
• If approved, we will process the return and issue a refund or process the exchange and ship the replacement product to you.

Non-Returnable and Non-Exchangeable Items:

• Items must be unused and in their original condition with tags attached to be eligible for return or exchange.

Contact Us:

If you have any questions or concerns regarding our return and exchange policy, please contact our customer service team for assistance.

India Contact No.:

+91-6358822886, +91-6358822799

Email Address:

info@devasmiinternational.com

Thank you for shopping at Devasmi International.