Refund Policy

Thank you for shopping at Devasmi International. We strive to ensure your satisfaction with our products. Please review our refund policy below:

Eligibility for Refunds:

  • Refunds are available for products that are defective, damaged upon arrival, or unused and in their original condition.
  • To be eligible for a refund, you must initiate a return within 5 days of delivery and provide details of the defect or damage, or confirm that the product is unused and in its original condition.

Refund Procedure:

  1. Contact our customer service team within 5 days of receiving your order to request a refund.
  2. Provide details of the defect or damage, or confirm that the product is unused and in its original condition.
  3. Our team will provide you with the return address for the refund parcel.
  4. Pack the item securely and ship it back to us at your expense.
  5. Include a note with your name, order number, and the reason for the refund request.

Inspection and Approval:

  • Once we receive your returned item, we will inspect it to ensure it meets our refund criteria.
  • If approved, we will process the refund and the amount will be credited to your original method of payment.

Non-Refundable Items:

  • Items must be unused, unwashed, and in their original condition with tags attached to be eligible for a refund.

Processing Time:

  • Please allow 7-10 business days for the refund to be processed after we receive your returned item.
  • The refund amount may take additional time to reflect in your account, depending on your bank or payment provider.

Contact Us:

If you have any questions or concerns regarding our refund policy, please contact our customer service team for assistance.

India Contact No.:

+91-6358822886, +91-6358822799

Email Address:

info@devasmiinternational.com

Thank you for shopping with Devasmi International.