Refund Policy
Thank you for shopping at Devasmi International. We strive to ensure your satisfaction with our products. Please review our refund policy below:
Eligibility for Refunds:
- Refunds are available for products that are defective, damaged upon arrival, or unused and in their original condition.
- To be eligible for a refund, you must initiate a return within 5 days of delivery and provide details of the defect or damage, or confirm that the product is unused and in its original condition.
Refund Procedure:
- Contact our customer service team within 5 days of receiving your order to request a refund.
- Provide details of the defect or damage, or confirm that the product is unused and in its original condition.
- Our team will provide you with the return address for the refund parcel.
- Pack the item securely and ship it back to us at your expense.
- Include a note with your name, order number, and the reason for the refund request.
Inspection and Approval:
- Once we receive your returned item, we will inspect it to ensure it meets our refund criteria.
- If approved, we will process the refund and the amount will be credited to your original method of payment.
Non-Refundable Items:
- Items must be unused, unwashed, and in their original condition with tags attached to be eligible for a refund.
Processing Time:
- Please allow 7-10 business days for the refund to be processed after we receive your returned item.
- The refund amount may take additional time to reflect in your account, depending on your bank or payment provider.
Contact Us:
If you have any questions or concerns regarding our refund policy, please contact our customer service team for assistance.
India Contact No.:
+91-6358822886, +91-6358822799
Email Address:
Thank you for shopping with Devasmi International.